How To Book A Dubai Package?


1 - Choose Your Dubai Package Choose the package of your choice from our handcrafted Dubai Packages tailored to suit all kinds of travelers

2- Customize Your Itinerary Don't like what you see? Get in touch and we'll help you plan the Dubai vacation of your dreams.

3 - Discover Dubai Like Never Before Get ready to experience the best of Dubai with Headout

How To Use Your Dubai Package?

Within 24-48 hours of booking your Dubai Package, you will receive an email with a PDF eVoucher + individual tickets to each attraction on your itinerary. The PDF entails your itinerary with essential details like directions, closing hours, meeting points etc for each experience, to help you plan your visit better. The individual tickets to each attraction is what you need to gain entry at each experience. You do not need to carry a printed version and can simply show them on your phone to partake in the experience.

Cancellation Policy

Headout powered Dubai Packages enjoy moderately flexible cancellation policies to accommodate last minute travel plans.

  • Date of booking to 31 days before travel - Cancellation charges will be 10% of the package cost
  • 16 to 30 days before travel - Cancellation charges will be 25% of the tour cost
  • 5 to 15 days before travel - Cancellation charges will be 50% of the tour cost
  • 0 to 4 days before travel - Cancellation charges will be 100% of the tour cost.

  • Important
  • There will be no refund for partially utilized services.
  • We reserve the right to charge 100% no show charges.
  • Some packages have a seperate cancellation policy pertaining to the activities included.

Terms & Conditions

  • We reserve the right to reschedule an itinerary/route, adjust pricing, or even cancel a tour whenever, at our sole discretion if we deem it is vital for your safety or convenience.
  • Children aged 3 to 12 years must be accompanied by adults for all adventure activities ( desert safari, skydiving, water sports, ziplining)
  • On Islamic occasions and National holidays, alcohol and live entertainment will not be provided for the desert safari and dhow cruise experience.
  • Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is a punishable offence.
  • Littering is strictly prohibited and offenders will face heavy penalties.
  • Smoking in public areas is not allowed.
  • If the tour is cancelled or delayed due to uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdown, delay by other guests, unstable weather), we will provide alternate options within the duration of your trip.
  • Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

Dubai Package Related Queries

What are Dubai Holiday Packages?
Dubai holiday packages are a curation of the best experiences in the City of Gold, tailored to suit the taste of different kinds of travelers. With room for customising the itinerary to attune your vacation style, there’s no better way to discover Dubai.
What is Headout? What does powered by Headout mean?
Headout is building the future of how we experience our cities. The company aims to help locals and tourists in a city discover unique experiences around them and book tickets at the best possible prices on the internet. Read more about Headout here.

Our Dubai Packages are powered by Headout and leverage the expertise and local network of Headout in Dubai to provide you the best of experiences in the city. Headout is one of the most popular travel apps in Dubai, so what better way to explore the city than with the city’s best?!
Why should I book my Dubai Package with Headout?
At Headout, we want to help you rediscover the joy of traveling by bringing the best tours, activities and attractions in Dubai to your fingertips. So, ditch the mundane experiences and the lousy brochure and Headout with us! We give you the freedom to be spontaneous, because the best holiday memories always are.
How are these Dubai Packages different from the others available online?
While most Dubai packages bundle your flights, hotels and itinerary; we believe in giving you the privilege to fly on your budget and stay in your style. From swanky Airbnbs to snazzy hotels; we think choosing an accommodation that suits your personality makes all the difference.

The very same goes for flights! Why travel in economy when you can travel luxuriously on an Emirates flight?

Headout’s expertise lies in curating local experiences with the best reputed vendors in the city. We guarantee you won’t find these local experiences on any other Dubai package online and that’s what makes us different
Are flights, hotels and visa included in your Dubai Packages?
Headout Dubai Packages do not bundle flights and hotels as we believe they are your personal choice. Getting a Dubai Visa is a fairly easy task and you can find all the information regarding your application here.
Do you offer any additional deals and offers?
While the prices of our Dubai packages are non-negotiable (unless the itinerary is amended), Headout offers an attractive set of deals and offers on top experiences in Dubai. You can check them out here.
I see multiple experiences for which the timings are not specified? How do I know when to arrive for each experience?
When you receive your Dubai Package voucher, all of the slots for each experience will be detailed out. We leave these timings fluid on the itinerary so as to pick out the best slots for you as per your vacation days and availability. There could be situations where we swap activities for the day (within your itinerary duration) to pick the better slots. Nevertheless, we promise you an exceptional time in Dubai!
Can I book multiple Dubai Packages at a time?
Yes, you can! Our website offers the flexibility and ease to book multiple Dubai packages at a time, however, be warned that some tours may be repeated across packages. For example, we always accommodate the Desert Safari experience as a must - do in all our packages. If you would like to book multiple packages, we suggest giving us a call or hopping on live chat to help us provide you a customized itinerary.
I’m not able to find the right Dubai Package for my trip. Is there any room for customizing the package as per my taste?
We’re sorry our Dubai Packages do not meet your expectations. Please give us a call or hop on live chat with us and we’ll help you plan the vacation of your dreams! Note, changing the itinerary will result in a subsequent change in the total price of your Dubai Package.
For tours inclusive of transfers, do you offer to provide pick up/drop off from across Dubai?
This is hard to tell, since some tours provide pick up/drop off services only from central spots in the city while others provide pick up/drop off from your accommodation. However, we will be detailing this out in your itinerary voucher, so as to help you plan your day accordingly. Note, seating arrangement for all transfers are as per the availability & how the tour manager permits.
Are strollers allowed in the transfer vehicles?
Strollers are not allowed inside the vehicles without prior information, so please inform us at the time of making the reservation.

Booking & Cancellation Queries

I have made a query regarding one of your Dubai Packages via email. What do I need to do now?
Hang tight as someone from our team will be getting in touch with you within 24 hours. Once you’ve seen the itinerary and quote, we can fine-tune your itinerary further and get you all set for a fabulous holiday in Dubai!
How do I make a payment to book a Dubai Package on Headout?
Headout accepts all major credit cards and debit cards including Visa, MasterCard, Amex, Discover and JCB. You can also pay using apple pay on Headout IOS app. Please note that Headout being an online platform does not accept cash payments. All bookings must be made on our website or app (available on iOS and Android).
Why does it ask me to Verify Card Ownership on the booking page?
All bookings that we receive go through an automated security check to authorise transactions. In some cases when the automation fails, this needs to be done manually as this is a mandatory process. This additional step helps us to protect the cardholder and ensure that this card has been legitimately used for this reservation.

In order to verify card ownership, we will make a small charge to your card that gets automatically refunded. You will receive a notification of this charge via text/email. Please enter the exact amount of the charge in the “Enter Amount” field on the verification page to complete the booking.
How do I know that my booking is confirmed?
After you complete your booking, you will be redirected to a confirmation page that confirms whether your payment has been confirmed or not. If you are not redirected to this page, please feel free to reach out to us on live chat.
What is your cancellation policy?
Headout powered Dubai Packages enjoy moderately flexible cancellation policies to accommodate last minute travel plans.
  • Date of booking to 31 days before travel - Cancellation charges will be 10% of the package cost.
  • 16 to 30 days before travel - Cancellation charges will be 25% of the tour cost.
  • 5 to 15 days before travel - Cancellation charges will be 50% of the tour cost.
  • 0 to 4 days before travel - Cancellation charges will be 100% of the tour cost.
  • What is your refund policy? How long will the refund take to reflect in my bank account?
    You will receive a refund confirmation email as soon as your reservation has been cancelled. It usually takes 2-7 business days for the refunded amount to reflect in your account. Once your money has been refunded from our end, you will be receiving an email confirmation to update you on the same.

    If you haven’t received your refund after 7 working days from the date of confirmation, please reach out to your bank and provide them with the transaction charge ID to track the refund status.

    Dubai Package Voucher Related Queries

    When will I receive the voucher after the payment is processed?
    Within 24-48 hours of booking your Dubai Package, you will receive an email with a PDF eVoucher + individual tickets to each attraction on your itinerary. The PDF entails your itinerary with essential details like directions, closing hours, meeting points etc for each experience, to help you plan your visit better.

    The individual tickets to each attraction is what you need to gain entry at each experience. You do not need to carry a printed version and can simply show them on your phone to partake in the experience.
    How do I redeem my Dubai Package voucher?
    You do not need to redeem your Dubai Package voucher anywhere! At the time of your experience, you simply need to show tickets to the attraction concerned (sent on email) on your mobile device. It’s as simple as that!
    Do I need to carry a printed copy of my voucher?
    Your e-tickets are sufficient to be a part of the experience, however we recommend carrying a government authorized ID proof to validate your entry.
    Should I reconfirm my booking before landing in Dubai?
    No reconfirmation of your booking is required. However, the booking of certain tours are subject to change depending on availability. In such a scenario, our travel experts will send you an email, detailing the available slots for the experience in consideration and help you adjust the itinerary as per your convenience.

    Support and Feedback

    How can I get in touch with Team Headout?
    You can email us on support@headout.com, call our expert travel consultants on +13478970100. here.
    Do I need to login to buy Dubai Package on your website?
    No, you do not need to login to buy Dubai package. The details provided during checkout is sufficient for us to send you the tickets and remain in touch.
    How can I share my experience with you?
    Once your trip is over, we will send you an email detailing suggestions and parameters for feedback. We’d be delighted to hear from you and improve our services accordingly.